AllMyJewels.com & YosephaDesigns.com Return
Policy
We want you to be fully satisfied with your purchase from
AllMyJewels.com & YosephaDesigns.com
However, if you are not fully satisfied you may return it for a
refund or exchange. (Any shipping charges
are not refundable.) You must return the merchandise
to us within 30 days of
receipt, and submit to the following
guidelines:
1. You must contact the Sales Supervisor at our toll-free
number, 800-436-3236, Monday through Friday 10:00 AM - 6:00 PM EST.
2. The Sales Supervisor will authorize your return and issue a
return authorization number. Returns will not be accepted without this
number.
3. All items
must be returned with the security tag attached, unworn and
undamaged
in the original boxes and with all original certificates.
There can be no scratches or
marks on the item and no sign of wear; the product cannot
have been altered in any
way. Items received without the security tag attached, or
that have been worn,
damaged or altered will not be
refundable.
4. All
packages must be sent fully insured for the value of the
item(s).
IF THE PACKAGE IS LOST AND NOT INSURED, YOU ARE
RESPONSIBLE FOR
THE FULL COST OF THE ITEMS.
5. Packages must be RECEIVED AT OUR OFFICE within 30 days of
your receipt of
The
merchandise.
6. All packages must be
sent to the following address:
Yosepha Designs
25 West 45th Street Suite 1201
New York, NY 10036
7.
All ORIGINAL diamond certificates and a copy of the invoice
must be included with
the package in order for a full refund to be
issued. Any package missing the certificat(s)
will be charged a $125.00
per original certificate with no exceptions.
8. AllMyJewels.com &
YosephaDesigns.com is not responsible for
any packages it does not receive or
returns not submitted in accordance with these
guidelines.
9. Refundswill be given within 3 days
in the same way as payment was made.
10.
Special Orders,
such as custom mountings, sizing or jewelry pieces that
you
but
th
at are not specifically shown on our website are non refundable
items.
